Assess
01ITFM Value & Readiness Assessment
Establish the ITFM baseline, readiness and investment case.
Evidence inventory, financial reconciliation findings, capability map, costed options, scoped roadmap and executive decision brief.
Accepted when: Findings trace to sources and Finance confirms the baseline or its bounded limitations.
Design
02Financial Control & Operating Design
Agree the financial policies, service model and operating responsibilities.
Ledger mapping, taxonomy, allocation schedules, service and consumer definitions, role and capacity model, test pack and platform design.
Accepted when: Finance and service owners approve their policies; allocation sensitivities are understood.
Implement
03Platform Delivery & Adoption
Build, integrate, test and adopt the selected platform.
Tested feeds and configuration, reconciliation bridges, access controls, pilot, trained operators and cutover plan.
Accepted when: Release follows client acceptance of the scoped financial and operational evidence.
Recover
04Existing Practice & Platform Recovery
Repair an existing model, financial cycle or stalled implementation.
Root-cause register, prioritised remediation, controlled repairs, performance tests and a re-accepted financial cycle.
Accepted when: Diagnosis comes first. Repairs are estimated only after access and investigation.
Optimise
05Cost, Demand, Cloud & Investment
Execute approved cost, demand, cloud and portfolio interventions.
Evidence-backed opportunities, gross-to-net business cases, authorised execution and Finance-reviewed result records.
Accepted when: Forecast benefits remain forecasts until verified.
Operate
06TBM / ITFM Managed Operations
Run a defined recurring TBM / ITFM service.
Versioned cycle pack, exception and dispute register, approved publication, control reporting and improvement backlog.
Accepted when: Tasks, volumes, frequency, cover and exclusions are stated in the contract.
Enable
07Technology Finance Academy
Build task competence through role-based learning and supported practice.
Learning paths, worked exercises on your own model, observed task assessments, administrator guides and handover evidence.
Accepted when: Competence is observed in the work, not inferred from attendance.
Compare
08Benchmark & Service Economics Review
Produce decision-specific benchmarks with licensed or client-owned data.
Comparator provenance, normalisation and accounting adjustments, coverage limits, options and sensitivity.
Accepted when: A benchmark gap is an investigation trigger, not a savings commitment.